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Possible Service Disruption to PUW Website
April 15, 2013 – The Parkinson’s Unity Walk received notification from Blackbaud, the service provider who manages the donation portion of our website that they are experiencing some disruption in service which may cause you to receive the message “Service Unavailable.” This is consistent with feedback we’ve received from some of our supporters. We apologize for this inconvenience. If you receive this message:
- Close your browser and try to access the site again.
- Using a different browser is suggested but even with the same browser, logging in a few seconds later will often get you back on our site.
You are always welcome to call our office during the hours of 8:00am -5:00pm if you’d like to make your donation over the phone using your credit card.
Our service provider’s engineers are in the process of addressing the issue and we’ve been assured it will be resolved soon. Blackbaud maintains a secure site for your donations. Please be assured that this temporary service disruption in no way impacts the security of the site.
Thank you for your patience while this is being resolved and for your support of the Parkinson’s Unity Walk.